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KeyPort billing centers on recurring Dodo Payments subscriptions and provider-backed invoice history. When a customer completes checkout with a recurring price, KeyPort creates a subscription tied to that organization. The dashboard shows the subscription state, current period end, linked billing customer, and cancellation controls.
For the full plan matrix, usage caps, and feature availability, see Plans & Limits.

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Plans

Free is available at no cost and is best for early-stage projects.
  • Up to 10 products
  • Up to 200 licenses
  • 1 member per organization
  • Up to 10,000 API calls/day per product
Pro is billed as a recurring subscription starting at $7.99/month and unlocks higher limits plus advanced features.
  • Up to 200 products
  • Up to 5,000 licenses
  • Up to 15 members
  • Up to 100,000 API calls/day per product
  • Version control, webhooks, custom responses, and org IP blacklist
Enterprise is a direct recurring monthly subscription at $19.99/month with unlimited limits and support-oriented controls.
  • Unlimited products, licenses, members, and API caps
  • Signed validation responses
  • SLA-style support workflows
  • Provider-linked billing customer and subscription controls

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Subscription lifecycle

Subscriptions are created when a recurring checkout completes successfully.
  • Billing runs on the selected recurring price interval
  • Renewals are charged automatically
  • Failed renewals can move the subscription into past_due or failed
  • You can cancel at period end

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What the dashboard shows

Each organization billing page now highlights:
  • Current plan and billing state
  • Current subscription amount and interval
  • Current billing period end
  • Linked billing customer identity
  • Provider subscription and customer IDs for support/debugging
  • Cancel-at-period-end actions when allowed

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Billing states

Deleting an organization immediately cancels its active billing linkage and clears stale subscription references so they do not leak into a newly created organization later.

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Canceling a subscription

From the billing page you can cancel at period end to keep the subscription active until the current paid period finishes. If a subscription is already marked to end at period end, the dashboard reflects that state clearly so you do not accidentally duplicate the action.

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Billing customers

Every recurring subscription can be linked to a billing customer record. That record stores:
  • email
  • name
  • phone
  • provider customer ID
  • metadata from checkout or follow-up updates
This is useful for support, reconciliation, and provider-side debugging.

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If a renewal fails

When a recurring renewal fails permanently:
  • the subscription can move to failed
  • any linked entitlement can expire
  • a subscription.payment_failed webhook is sent
  • your organization may eventually move into a restricted billing state if the issue is not resolved